SHIPPING AND ORDER FULFILLMENT POLICIES

Online Course Access:  Access to all of our online courses is immediate after payment of either a AVIATOR reoccurring membership, Lifetime Access to a single course, or Lifetime All Access Pass. The AVIATOR monthly membership gives students access to select Checkride Prep and According too (3rd Party) courses and courses in development as per our monthly release schedule. Lifetime Access only provides access to a single course unless otherwise stated. We currently do not provide refunds for our monthly AVIATOR or Lifetime Access courses. AVIATOR monthly members can cancel at any time by opening up a ticket at our online support system. All Access Lifetime and AVIATOR monthly memberships do not have access to Checkride Prep’s Certified Flight Instructor or Aviation English courses.

Discounted AVIATOR Course Access:  All discounted (Anything less then 100% of the retail price) AVIATOR monthly memberships are subject to a 1-Year (12 Month) commitment period. After the commitment period, the AVIATOR monthly membership will renew monthly at the current retail price. Students wishing to cancel during the commitment period (First 12 Months) will be subject to any balance remaining and must be paid upon cancellation.

Live Online Course Access: While all of our courses are taught Live, some are scheduled in advance and require full payment up front to hold your reservation in the course. The course materials and content become available on the day that the course is released. After each live class, the videos are uploaded shortly after. We provide a 100% refund if requested 30+ days from the course start date and a 50% refund if requested between 1-30 days before the course’s start date.

CFI Online Course Trial Access: Students who signed up for the Certified Flight Instructor Trial, where they can attend the first class for a reduced price are subject to the following conditions; After paying the reduced price to attend the first class, students must advise in writing to cancel the course through our online help desk. If 7 days elapse from the original purchase date and Checkride Prep has not been advised of a request for cancellation, the student will be obligated to the remaining cost of the course to paid in a single or multi-payment depending if they had a payment plan. This cost will range between ($1000/Month over 4 Months or a $3000 single payment)

CFI Online Course Access: Certified Flight Instructor students have 7 days after they attend their first lesson to cancel and request a full refund. If more then 7 days have elapsed, no refunds will be provided. Students have 365 days to complete the lessons.

Physical Product Fulfillment: For all other non-digital products including books, course materials, and clothing we process our orders on a first come first serve basis. Most orders are shipped within 2 to 3 business days. Due to the COVID-19 Pandemic, USPS domestic and international shipping is taking up to 15 business days.

International Orders‐ The same policies apply for online course access and live online courses to international orders. All international orders of physical products are shipped within 2 to 3 business days. Please allow additional transit time to reach your destination.

Shipping Costs ‐ CheckRidePrep™ offers fixed priced shipping through our partners which include FedEx, UPS, and USPS all purchases in the Continental US (Not including Alaska and Hawaii). Shipping is calculated for all other locations based on the current rates. 

Shipping Method ‐ All orders are shipped via FedEx, UPS, or USPS. Transit times are typically 2 to 5 business days within the contiguous U.S. Longer transit time is required to destinations outside the contiguous U.S. and International Shipments. 

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